Owner FAQs

We handle everything from marketing and tenant screening to rent collection, maintenance coordination, inspections, and financial reporting. RMG is your one-stop shop for all things San Diego Property Management.

We use hyper-local market data, comparable rentals, revolutionary AI models, and your property’s condition to set a rent price that attracts quality tenants while maximizing your return.

Our all-inclusive management fee covers rent collection, accounting, tenant communication, maintenance coordination, and periodic property inspections. There are no surprise charges.

No. You don’t pay anything until your property is leased and rent is collected.

On average, our rentals are filled within two weeks, depending on price, location, and condition. If a unit needs upgrades to make it “Rent-Ready”, that could add to our normal timeframes.

We run background checks, verify employment and income, check rental history, and contact previous landlords. We have a proprietary scoring model that has been used over 5,000 times to determine the most qualified tenant for your property.

Not directly. One of the main benefits of hiring a property management company is that we act as a professional buffer between you and prospective tenants. Our experience and screening process uses a fair and compliant scoring system that meets all state and HUD regulations, ensuring you’re protected from potential legal or financial issues related to tenant selection.

We follow California law and our lease terms. We send reminders, apply late fees, and take appropriate legal action if necessary. If your rent is not received by the 5th of the month, we will notify you.

We handle all notices, legal steps, and coordinate with local attorneys if an eviction becomes necessary. We will contact you to discuss your options moving forward. Over 99% of our tenants pay rent on time, every month!

We have long-term relationships with trusted local vendors and licensed contractors. For smaller repairs (under $500) or habitability concerns, we take care of it instantly. For larger expenses, we’ll get your approval first.

No. You pay exactly what the vendor charges. We NEVER mark up our repair costs. Our long-term relationships with our vendors allows us to pass on our preferred pricing to our clients.

We’re on call 24/7 for true emergencies like flooding, gas leaks, or electrical hazards. You’ll be notified as soon as possible if major repairs are needed.

You’ll receive monthly owner statements and have access to your online owner portal at any time. You will also receive a yearly statement outlining the profit and loss for the property for the previous year.

Deposits are kept in a trust account. At move-out, deductions are made only for unpaid rent, damages, or cleaning beyond normal wear and tear.

Tenants are responsible for rent until the property is re-rented. We work quickly to find a replacement tenant.

Our agreements are for a period of 12 months that automatically renew unless canceled with proper notice.

Yes, owners with multiple units often qualify for reduced management fees. Please contact us for pricing on multiple units.

We inspect the property at move-in, move-out, and periodically during tenancy to ensure everything’s in good condition and the property is being maintained per our lease agreement.

Yes. We coordinate with HOAs to make sure your property and tenants comply with all community rules.

We provide updates by email, phone, or your owner portal. You’ll always know what’s happening with your property. Your property manager is also available via phone, email, and text for any questions or concerns.

We can assist by managing tenant communication, preparing the property for sale, and coordinating with your real estate agent.

We focus on long-term residential rentals up to 16 units. We do not manage short term or furnished units.

Yes. Landlord insurance protects you against property damage, loss of rent, and liability. It’s required for every rental property we manage.

We continually monitor San Diego and state regulations to ensure full legal compliance on your behalf. We religiously attend industry conferences, local board meetings, and legislative sessions to remain at the forefront of any industry changes. Please visit our BLOG to learn more about new and existing laws and changes.